I’m always completely satisfied when I come here to get my car serviced. It’s been like this since I purchased my car here almost 3-years ago now. The staff are very helpful and friendly.
The lady I dealt with was absolutely amazing. Took my concerns and took care of them for me. Extremely helpful from start to finish. Need more folks like her working there.
Will be taking my Nissan back for it's next service. The service advisor was very pleasant she made clear of things that I didn't know for this is my first new car. Very happy with service look forward to next service
I was in for an oil change and a car wash. The oil change went fine but they let the cleaning person leave early, without notifying me, and I was unable to get the car wash. The person I dealt with did sign my coupon and said I could get the car wash another time with them honoring my coupon. If they do not, I will be sure to let someone know.
I bought my car in October of 2021 and I couldn't be happier with the service I get from their service department, not only are they extremely friendly but they go above and beyond for their customers, I had to have my vehicle worked on in their collision department and they were just awesome. I will be getting all my services taken care of by Gunter. Thank you for all you do for me!
I have not been in Virginia long but my family has and they have always used Nelson. I looked there and decided also to visit Gunter just to check it out. I was very impressed with all the staff (Kenya was my salesperson) and very pleased with the whole experience at Gunter. They made me feel like they wanted my business and were ready to earn it. Needless to say I will be back in the future.
Very customer friendly employees. What a great group of people.
Didn't have to wait long
Service techs did great work. Check-in and check-out were very easy.
Great work and fast
First oil change, tire rotation, and 5000 mile service plus state inspection. In and out in less than an hour. AND, they were able to remove three small splotches of tree sap from the paint. So I was very pleased with this service and have every intention of continuing to come there for my periodic check-ups.
Very nice people
Great service. Hospitality and pricing on new and used cars. I highly recommend anyone buying a vehicle come here. You won't regret it💯
I was very pleased with my salesperson, Aleisha. She made everything go smoothly. It was a fast and easy process. My only complaint is with finance as they added other charges to my loan without talking to me about it first.
Great experience. Rashad is a great service manager!
Very professional place of business, great and knowledgeable staff, and excellent service!
Excellent customer service
Very efficient, even had the hood latch recall and installed it quickly. Never have to wait very long for service and it is excellent!
It was my first time and I was so pleased with the experience!! Thank you Melissa for your great and kind service!!
Accident with deer, they worked me in very well at time of opening with short notice and helped me be able to get home.
I brought my Nissan Rogue SV in for a recall issue. Always excellent customer service from the staff. So very friendly & courteous!!
Great folks and service
Kimberely and the entire team in the service dept. was awesome. They went above and beyond to answer any questions and also did work that was not scheduled that day. Everyone made me feel very welcome. I will definitely be back.
Very professional updates on everything
I been going at hunter Nissan for a long time and it’s always been a pleasant experience. Everyone is nice and explained the service done to my vehicle. Service advisor are pleasant and knowledgeable
The car buying experience for me felt good up to the financial part of the purchase.. I then felt like negotiations where going on to get me where I needed to be. I don't recall being this stressed during my previous purchases. I'm just glad it worked out, I got the car I wanted, after searching amongst dealerships.
Kimberly, the service coordinator, did a fantastic job of helping me with repairs to my Nissan Rogue. She communicated when she said she would and informed me all along the way about what to expect. I also want to compliment the entire service department for the job they did! They were extremely professional and performed excellent work. THANK YOU SO MUCH!
I contacted Kimberly in regards to my left back door would not unlock. She asked for a brief description and she saw the urgency of the repair. A workable appointment was scheduled immediately. After the assessment, my left back door needed to be replaced. Ms. Kim informed me she would contact me immediately once the part gets here. And, it would be best to make arrangements to leave my car for repair all day to ensure the best service is rendered. Thank you, Kim, and all involved in replacing and repairing my vehicle it was successful! And, I might add ...
Very friendly and helpful staff
Great service department! Awesome service team! Olivia was the best, she was very informative and I didn’t have to wait long at all! They were very helpful and nice. I will definitely be back for more service! Thank you all!
Everyone was on point with help us find the best fit for us and the family. Was even willing to go eat us some food while we were waiting! Can't say I've ever have service like I had at gunter
My son was in yesterday and purchased his very first new car. You guys were great!! He got a great amount for his trade in and an awesome deal on his brand new 2022 Nissan Rogue Sport!! Thanks a bunch for your amazing service!
Incredible sales representative and extremly knowledgable manager. Everyone was so helpful and kind! Best experience purchasing a vehicle ever! I highly recommend Gunter Nissan of Martinsville!
Pleasant and always taking care of my needs and certainly my concerns
Couldn’t have asked for a smoother and easier car buying process! Love my Nissan Kicks, hands down would recommend anyone looking to buy a car to visit them.
Doug in the service dept was awesome to work with!
It was great and everyone was nice and helpful.
I was receiving no luck due to poor credit etc and all I was receiving was no or not enough . Gunters Nissan definitely didn’t give up on me I was offered a chance they are the best ..
Absolutely love this dealership they have been great and I have purchased two cars from them. They came through for me when another dealership was rude and inconsiderate. Thank you so very much!!!
It was very pleasant. The associates were very helpful.
GREAT EXPERIENCE! QUICK SERVICE! OLIVIA WENT OUT OF HER WAY TO MAKE MY VISIT 5 STARS!! THANK YOU!!
Always quality work.
My sales person Richie was very kind and not a pushy sales person.
Olivia and Reshod helped me so much and i appreciate them !
The visit was wonderful and very quick
Great friendly service. The sales team were great.
Oil change they were on time the service lady was super friendly and helpful good feeling
Recall was done on my Nissan
First time there. Glad to have a place closer to home I can trust.
Aleisha made me feel extremely comfortable! Smooth and easy transactions! Highly recommend!
Brought Nissan Murano for maintenance light on and just needed a reset under engine.
I thought I needed a new transmission so I took my car to the dealership. It turned out I only needed maintenance and a recall done. I was overjoyed. The communication was excellent and the service staff is very trustworthy. That is rare nowadays. I recommend this dealership to anyone who needs their car serviced!
My experience was great the office lady Kim was awesome. Soon as I opened that door to the service department she knew exactly who I was and jumped right into the process. I appreciate her kindness and fast pace work ethic because she knew I had to go right back to work and had me in and out.
The technician who serviced my car was very professional, courteous, and knowledgeable. I did not have to wait, and the appointment itself took less time than I was anticipating. I was very happy with my overall experience!
Was impressed with my experience at Gunter Nissan of Martinsville. Bought a 2022 Altima and could not have been treated better by Madison the sales person whom we did business with.
Frank was very courteous and the service was fast
The lady at the desk was extremely nice and very helpful she kept me updated on everything that was getting done great experience.
Was treated very well made to feel that I was important to them and I like that.
They are awesome and professional people!
The experience with Kim was amazing
Lots of work was needed to get our 2010 Rogue driving correctly again, but the technicians at Gunter took care of the problem. The car is still running great and all problems seemed to have been resolved.
Service people are very courteous and knowledgeable.
everyone was friendly
Very nice and professional staff they went above and beyond to get me in a brand new car I’ll definitely recommend others looking for a car to shop with Gunter Nissan martinsville they will not be disappointed
Richie was great and Al was great as well. Got me into a nice new car and low payments.
Every time I go here I try to update my review on google. I got my Nissan about two years ago and I only take my car here. They always do such a great job and everyone I’ve worked with at this facility has been great to deal with.
I purchased a new Nissan at this dealership, and the entire experience was pleasurable. Richie and Levi were very helpful and knowledgeable, and assisted me in getting the best deal possible while staying within my budget. The dealership was neat and clean, and smelled fresh. The car prep was great, and they stayed well later than closing for me, which I appreciated. I will definitely go back, and recommend friends to go there as well. Kudos, and keep up the good work! Jeff M.
Loved my service
My most recent was more than I expected I had no idea I would leave with a new car, I was there in February 2020 and I wanted this rogue then but I left with a very small kick knowing I couldn’t really fit my 2 kids in the back with their height also like I was forded to buy something I fully did not want but this last visit my salesperson listen to me and didn’t bring a vehicle she picked but what I said I wanted…SHE WAS GREAT..the gap made my payment a little higher than ...
I could go here daily such a wonderful place, Friendly staff and great facility!
My car was ready before I expected and it made my day much easier! They were so efficient!
Courteous and good service
Nothing was out of the ordinary.
Great Service. Great People